I cannot say recommend Vaughn and his team enough. I woke up on a Friday morning with bites/welts on my back and feared bed bugs. I had emailed and called 6 places, and Vaughn was the only one that got back to me. He made time to come and do an inspection as soon as he was able and really made me feel like he cared about my situation. He was incredibly professional, knowledgable, timely, and kind. Thankfully I didn't have bed bugs, and he was kind enough not to charge me for the visit. Will absolutely use his services in the future if ever needed!